LATA Webinar: Watch again

What to Watch & What to Ignore in an Unpredictable Landscape:

Smarter risk intelligence for the travel industry

Last week, we hosted a webinar with The TRIP Group, one of LATA’s partners for the Risk & Resilience Scheme. Lloyd Figgins shared some invaluable insights into how to navigate geopolitics, and how you can use trusted threat intelligence to minimise the impact on a business.

Here are ten key learnings to consider in your business

1. Threat intelligence is really business intelligence
   It’s not just about rare, dramatic events (e.g. terrorism) but about everyday operational disruptions – weather, infrastructure failures, strikes – that most often impact travel businesses.

2. The pace of global change makes intelligence essential
   Geopolitical, environmental, and infrastructure risks are evolving faster than ever, making continuous monitoring critical for travel and tourism organisations.

3. Being forewarned creates operational advantage
   Early alerts allow businesses to act before problems escalate – changing itineraries, rerouting flights, booking accommodation – rather than reacting after disruption hits.

4. “Real-time” data must still be verified
   Information is not intelligence until it is verified and analysed by experienced humans; unverified or AI-only feeds can lead to poor or risky decisions.

5. Most impactful incidents are not headline events
   Issues like airport closures, port shutdowns, power failures, or severe weather often cause more day-to-day disruption than major security incidents.

6. Centralised platforms reduce noise and save time
   Threat intelligence platforms consolidate thousands of alerts, reports, and sources into one place, dramatically reducing research time and operational friction.

7. Country and city-level reports are vital for planning
   Detailed, regularly updated country and city risk reports support better risk assessments, mitigation planning, and informed decision-making for new or existing destinations.

8. Open-source and generic AI tools are insufficient alone
   Free sources and AI-generated summaries can be outdated, vague, or legally indefensible, particularly when scrutinised after an incident.

9. Safety directly supports brand trust and sales
   Demonstrating robust safety and intelligence systems builds customer confidence, differentiates brands, supports premium pricing, and drives loyalty.

10. Prevention is far cheaper than crisis response
    Investing in threat intelligence costs a fraction of dealing with a major incident, reputational damage, legal scrutiny, or business failure after the fact

 

You can watch the webinar again below: