Skip to main content

Colombia

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

This information was published on 30th June 2020

Current situation

Currently, borders are closed until the 31st of August.

Plans to reopen to international tourism

Tourism has been one of the most affected of all major economic sectors. However, we are convinced the tourism industry has immense resiliency and that it will play a crucial role in the recovery of the world’s economy.

At ProColombia we are working on a recovery plan focusing our efforts on the following priorities:

  • adapting to change,
  • facilitating air travel connectivity,
  • and reinforcing the international traveler’s trust in their ability to safely visit our destinations.

With these priorities in mind we are dedicated to supporting the recovery of Colombia’s tourism industry.

  1. Our Government has provided tools to help travel sector companies maintain their businesses through refocusing and resizing strategies, as well as redesigning products and experiences according to new types of consumers and changes in market behavior. ProColombia is providing virtual training through our Export Training Program in Tourism. This tool offers a series of courses in different topics, including biosecurity, tourism packages and sustainability, among others.In just six weeks on the air, around 9,000 tour operators, travel agencies and other companies have participated in the courses and seminars.In addition, we are promoting high-quality and sustainable tourism. ProColombia has been working on these guidelines for some time now, but it has now become imperative that the tourism supply chain focuses on activities that positively impact the environment and communities.
  1. In terms of international air travel connectivity, we have made great progress:
  • First, lowering the sales tax on airplane tickets from 19% to 5%, which represents a reduction of 14 percentage points on final ticket prices.
  • Secondly, international air operations will begin on September 1st. This week, for example, Air Canada announced the reinstatement of its Bogotá – Toronto route as of September.
  • Finally, on June 1st airlines will start selling international tickets again.
  • And, most likely, national flights will resume on July 1st .
  1. We are strengthening our promotion of a high quality and sustainable tourism.Since this pandemic began, we created the message “Let’s take care now, so we can meet again soon” with the purpose to reach the most relevant markets for the promotion of Colombia as an international destination.We achieved more than 170 million impressions with the advertising pieces and videos we made with images of our national destinations.Now we are starting the second phase of this communications tactic with the evolution of the message: “We’ll meet soon”, now reaching 12 international markets of interest to the country. In a few days we have already reached 21.3 impressions.

Flights from the UK

In accordance with regulations issued by the Colombian Government, the national flights will, most likely, resume on July 1st and international flights will resume on September 1st.

Currently, disembarkation is only allowed in the event of a humanitarian emergency, fortuitous events, and air cargo operations.

The Ministry of Transport, the Ministry of Health and Social Protection of Colombia with the support of The International Air Transport Association (IATA), among other organizations, are working together on new security protocols in all Colombian airports.

For example, El Dorado Airport in Bogotá will have security protocols such as thermal cameras that in just two seconds detect the body temperature of 15 to 20 people simultaneously, portable sinks, sanitizing gels, soap, water, and towels stations at various locations throughout the airport, as well as frequent sanitizing and digital immigration procedures.

What Covid 19-related safety measures can travellers expect?

The Ministry of Transport, the Ministry of Health and Social Protection of Colombia with the support of The International Air Transport Association (IATA), among other organizations, are working together on new security protocols in all Colombian airports.

For example, El Dorado Airport in Bogotá will have security protocols such as thermal cameras that in just two seconds detect the body temperature of 15 to 20 people simultaneously, portable sinks, sanitizing gels, soap, water, and towels stations at various locations throughout the airport, as well as frequent sanitizing and digital immigration procedures.

Other Covid 19-related safety measures

We are focused on regaining the international traveler’s trust in their ability to safely visit and travel within Colombia.

In support of this objective, the Colombian Government has created the Tourism Biosecurity Certification. Colombia with the support of the World Tourism Organization (UNWTO), is officially the first country in Latin America with this type of certification.

The Tourism Biosecurity Stamp, created by the Ministry of Trade, Industry, and Tourism, with the support of ProColombia, aims to generate trust among travelers, minimizing the risk of viral infection and encouraging tourism throughout the country.

The certification, valid for two years, is voluntary and may be used by tourism related services providers, tourist areas, and tourist attractions in order to certify compliance with biosafety protocols.

Other information

Colombia has done a remarkable job at tackling Covid – 19. The government’s swift response has kept the toll of infection and death relatively low compared to other Latin American nations like Brazil, Chile, Ecuador, Mexico and Peru.

Our nation took early isolation measures, which allowed us to strengthen the health system capacities by increasing ICUs and buying emergency supplies and medical equipment. The social distancing implemented throughout the country was also key in slowing the virus infection rate.

However, these measures that aimed at saving lives, have also had a great impact in our economy. The Government has implemented relief initiatives to assist businesses from different sectors, which include tax waivers, payroll payment assistance and forbearance on social security obligations. In addition to this, the government has extended lines of credit through government controlled financial institutions and has reduced interest rates.

Colombia has attempted to find a balance between adequate distancing and economic activity by keeping open sectors that were crucial for the economy and our supply chain, including food, agriculture, financial and essential services.

Construction and some manufacturing sectors have already resume activities and in the coming weeks, with the proper protocols, a wider portion of the economy will reopen.

We are confident about the future. We believe that these measures that we have taken to face the pandemic will help Colombia recover its economic and social growth path once this has passed.

Colombia Destination Update - 15th July 2020

Contact details

Juliana Torres, Senior Tourism Specialist, ProColombia

Phone number +44 (0)7946119399

Email address jutorres@procolombia.co